We use Digital Ocean data centers in 3 regions: Europe, US, and Asia. These data centers are ISO/IEC 27001:2013 certified, highly secure, and meet all compliance standards. Your data will never physically leave the region.
Our regions consist of multiple servers. Should any server go down, other servers automatically take over and you won't even notice. We use automated release and server management, and realtime monitoring and alerts. We guarantee 24/7 availability with 99.9% uptime.
All communication between our servers and you is encrypted using SSL so your data can not be intercepted. Your data is also encrypted when it is stored on our database servers.
Your data is stored in your own private database schema on our servers, behind multiple firewalls. It is your data, and we follow strict practices to ensure it stays that way. We value your privacy, protect your data, and we will never access or share your data with anyone.
You decide who you give access to your information by defining user roles, permissions, and users. You can revoke anyone's access at any time.
We use multiple methods, such as: strong passwords, Multiple Factor Authentication, email domain rules, bruto force protection, deactivation upon failed login attempts, and session expiration. User access is enforced by secure web authentication tokens.
All actions of users and administrators are logged and recorded by our system. Not only when they are editing data, but also when they're just viewing data. All server logs are monitored and stored.
We strictly follow the OWASP guidelines for security of web applications and web services, and we run weekly security updates on our servers. We also perform weekly security tests and scans.
Your data is automatically backed up every day, and stored in your own region. You never have to worry about it, this happens automatically.
Our Terms of Service explains your rights, our obligations, and how we ensure that your data is always available and protected.